Returns & Refund Policy

30-Day Satisfaction Guarantee

We stand behind every item we sell.

Eligible for Return

  • ✓ Coins in original holders/flips
  • ✓ Collectibles in original packaging
  • ✓ Items not matching description
  • ✓ Items damaged in shipping

Not Eligible

  • ✗ Coins removed from certified holders
  • ✗ Cleaned or altered coins
  • ✗ Bullion items
  • ✗ Items after 30 days

How to Return

  1. Contact us at info@sunstatecoins.com with your order number
  2. Get RMA number - we'll respond within 1-2 days
  3. Ship item with tracking and insurance
  4. Receive refund within 3-5 days of receipt

Refund Details

ReasonRefundReturn Shipping
Not as describedFull refundWe pay
Damaged in shippingFull refundWe pay
Changed mindItem price - 5%Customer pays